Returns & Exchanges

At Ever-Pretty US, we want you to feel beautiful and confident in your purchase; if you are not completely satisfied, you can return your unworn items with tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online return portal with your order number and email address to select the items you wish to send back and receive your return authorization.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is in its original, unworn condition.

  • 3.
    Ship the Items

    Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects and approves your return, we will process your refund to the original payment method within 7-10 business days.